Customer Service Assistant - Luton in Luton

Location: Luton

Salary: Hidden

Recruiter: Tenpin

Job Hours: Full-time

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Customer Service Assistant - Luton

Come join our fantastic team.

We love to entertain!

It's in our DNA!...

and it's not just about bowling.

We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables.

We also have fully licensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age.

Our centres are fantastic places to visit, and even better places to work in.

Why not come and help us entertain?

We are looking for people who want to work in a fun environment.

You need confidence, energy and a positive attitude.

The rest we can teach you!!

The Role

As a Customer Service Assistant, you will deliver an outstanding experience for our customers.

This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.

You will work efficiently, show initiative and be friendly.

Exceptional customer service will be at heart of your role.

You will also need to be confident and comfortable when dealing with customers.

Skills You Need

Full of determination, enthusiasm, and be able to work in fast-paced environment
A nothing is too much trouble attitude
Able to provide high levels of customer service and have strong communication skills
Fully flexible around working pattern (evening and weekends will be required)
Be approachable and helpful
Be organised and able to multi-task
A strong team player

Our Fantastic Benefits

Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
Free Bowling for family and friends
Free Food (when working 6 hours or more)
Enhanced Maternity, Paternity, Adoption leave
Medicash Health Care Cash Back Scheme
Employee Assistance Programme
Free counselling
Life assurance - 2 x annual salary
Long Service Awards
Recommend a Friend Scheme
On the Spot Rewards

Career Development

If you are looking for career development, then Tenpin is a great place to start.

We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success!

Most of our managers joined us as a Team Member and have progressed into management or senior roles.

What Happens Next?

If you are ready to develop your career with us, click apply and complete the short application process (2 mins).

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About Tenpin

tenpin.co.uk

Tenpin Ltd (Part of Ten Entertainment Group Plc - www.tegplc.co.uk) is one of the UK's largest bowling operators, with 49 entertainment centres spread across the UK.

Tenpin Ltd currently holds Investors in People accreditation GOLD standard.

Bowling is one of the original social networks, it’s been a part of our families and friendships for generations, from birthday parties to first dates. With 49 sites, and almost 1200 lanes, bowling is at the beating heart of what we do. And there’s also lot’s more to enjoy! From one of the world’s first ever Hyperbowling experiences to laser tag, a range of Houdini’s escape rooms, our state-of-the-art arcades, American pool tables, and of course our fully licensed bar (with cocktails) and tasty food menu

Do you fancy being on the Winning Team?

Are you fun loving, hard working and maybe just a little bit bonkers about bowling? If so, we want you on our team!

We're always looking for determined, customer-focused people to join the Tenpin team. Our current management and support vacancies are listed on our website job portal - take a look and if you'd like to apply, send your CV and covering letter to jobs@tenpin.co.uk stating which role you're interested in.