Customer Service Assistant in Barrhead

Location: Barrhead
Salary: Hidden
Recruiter: East Renfrewshire Council
Job Hours: Full-time

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We are looking for an enthusiastic individual to join our Customer Service Team, working to support our cash collection centre in Barrhead and support our customer service administrative functions.

The main responsibility for this role will be processing payments from our cash collection centre.  

Other duties will include responding to customer enquires both face to face and via our digital channels.

You will also support customer service administrative processes including administration of copy registration certificates, blue badge and National Entitlement Cards, along with other customer service support functions.

The successful applicant should be able to work on their own and as part of a Team and have a passion for delivering excellent Customer Service. 

Experience of dealing with cash and multiple payments efficiently and accurately.

Key parts of this role also include excellent communication skills and experience of dealing with a variety of council related services. 

This post is subject to a Basic Disclosure Check.

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. 

Further information can be found here: Please note East Renfrewshire Council does not provide Visa sponsorship.

As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.


About East Renfrewshire Council


East Renfrewshire Council provides a range of public services to approximately 94,000 residents.

Our vision is to be a modern, ambitious council creating a fairer future with all. Everything we do is focused on improving the lives of all those who live in, invest in, work in or visit East Renfrewshire.

Based 20 minutes from Glasgow, the area includes the towns of Barrhead, Clarkston, Giffnock and Newton Mearns, and the neighbourhood centres of Busby, Eaglesham, Neilston, Netherlee, Thornliebank, Williamwood, Uplawmoor and Waterfoot.

We have 18 councillors representing five multi-member wards and the administration is a coalition of the Scottish National Party (SNP), Labour Party and one Independent.

Interested in working with us? You can find all of our current vacancies at https://www.myjobscotland.gov.uk/councils/east-renfrewshire-council/jobs

About Barrhead, Renfrewshire

Local Council Population: 0 Train Stations: 1 Unemployment Rate: 1.80%

Education Stats

  • Schools: 7
    • Primary Schools: 5
    • Secondary Schools: 2
    • Sixth Forms: 2
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  • Compared to UK Average: -£374,643
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  • Ranking: 12/6696
  • Safest 20%
  • Worse than last year

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