Customer Service Advisor in Southampton

Location: Southampton
Salary: Hidden
Recruiter: Premier Recruitment Solutions Ltd
Job Hours: Full-time

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Premier Recruitment Solutions are working with a privately owned company who are looking to recruit into their customer service department.

Our client specialises within the manufacturing of Polythene Packaging and currently stands as the fasted growing business within the industry.

Our client is currently looking for an experienced multi-tasker who is excited by the opportunity of working within a varied position.

This is a position that will involve varied responsibilities, from customer services, administration, order processing and assisting the Directors in the day to day running of the business.

We are looking for someone to start as soon as possible for this position.

Roles / Responsibilities

  • Processing customer orders
  • Managing customer’s expectations
  • Answering the telephone and dealing with enquiries
  • Liaising with other departments
  • Ensuring up to date records are maintained
  • Managing customer stocks
  • Provide cover during annual leave / illness across other departments
  • Traits / Skills

  • An ability to pick things up quickly and adapt to different situations
  • Strong IT capabilities (Outlook, Excel, Word)
  • Good numeracy and literacy skills
  • Self-motivated
  • Polite, friendly with a professional telephone manner
  • Punctual
  • Ability to work under pressure in a fat paced thriving environment
  • Ability to problem solve and to work off own initiative
  • Benefits

  • Company-contributed pension scheme
  • 28 days’ annual leave (including bank holidays)
  • Career progression and internal promotion is encouraged.
  • Free Parking
  • Weekly Pay
  • Hours of work 8:30 – 5:30 Mon – Fri
  • Premier Recruitment Solutions are an equal opportunities employer and all applications will be assessed solely on merit

    INDSAL


    About Premier Recruitment Solutions Ltd


    Premier Recruitment Solutions Limited has been established since 2005 and our Head Office is located on the South Coast in the city of Southampton. We also have offices based internationally in the Philippines in Manila and Cebu. We specialise in the supply of Temporary and Permanent personnel to the Construction, Driving, Industrial, Automotive, Commercial and IT market sectors.

    We offer a complete human resource solution, ranging from Temporary to Permanent placements.

    Our recruitment process involves the in depth vetting of candidates with all of the relevant governing bodies and the referencing with previous employers covering a minimum duration of two years prior employment history where applicable.

    Above all the service that we offer is thorough, honest and we offer real Value to our clients and candidates.

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