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Apply NowCustomer Service Advisor in Oxford
Location:
Oxford
Salary:
£23,000 per year
Recruiter:
The Recruitment Group
Job Hours:
Full-time
We are working in partnership with a successful and growing business in Oxford who are recruiting for a Customer Support Advisor to join their team.
This vacancy has come about due to internal progression, which demonstrates your ability to grow and develop in the business.
Experience in a call centre or retail environment would be advantageous in this role!
Benefits for this role include:n-25 days holiday bank holidaysn-Performance related bonusn-Compassionate leaven-Flexible working (Hybrid)n-Social Eventsn-Free parkingn-Flexi Fridays!
Key responsibilities will include:n-Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentationn-Provide accurate information to customers to explain the benefits of the service and guide them through the processn-Build and maintain strong relationships with customers throughout the onboarding processn-Accurately log all contact with customers and ensure follow-up calls are scheduledn-Work closely with your team and participate in team meetingsnWe are looking for a confident, motivated and enthusiastic individual who is keen to learn!
The salary on offer is £23,000 - £25,0000 10% performance bonus.
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.nFor more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.nWe wish you the best of luck in your job search!
This vacancy has come about due to internal progression, which demonstrates your ability to grow and develop in the business.
Experience in a call centre or retail environment would be advantageous in this role!
Benefits for this role include:n-25 days holiday bank holidaysn-Performance related bonusn-Compassionate leaven-Flexible working (Hybrid)n-Social Eventsn-Free parkingn-Flexi Fridays!
Key responsibilities will include:n-Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentationn-Provide accurate information to customers to explain the benefits of the service and guide them through the processn-Build and maintain strong relationships with customers throughout the onboarding processn-Accurately log all contact with customers and ensure follow-up calls are scheduledn-Work closely with your team and participate in team meetingsnWe are looking for a confident, motivated and enthusiastic individual who is keen to learn!
The salary on offer is £23,000 - £25,0000 10% performance bonus.
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.nFor more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.nWe wish you the best of luck in your job search!
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