Customer Service Advisor in Nottingham

Location: Nottingham
Salary: Hidden
Recruiter: First Response Finance
Job Hours: Full-time

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First Response Finance are theNumber 1 vehicle finance company and A SUNDAY TIMES TOP 100EMPLOYER! AND were proud of it!Youve only got tohave a look at our customer and employee reviews to see howimportant our people are and we take their happinesshealthandworklife balanceveryseriously.

Payand Benefits :

  • Astarting salary of25970 along with anannual company bonus scheme
  • Working Monday toFriday
  • Hybrid workingavailable
  • And manymore!

Whatyoull bedoing:

  • Utilisingvarious communication methods to seekout new dealer opportunities workingto get them on board with First ResponseFinance.
  • Building your own accurate andtimely strategies to win business andsupport the growth of the department and be able to manage and prioritiseyour call cycle based on the potential of thedealerships at hand
  • Delivering ahigh level of customer service to bothour dealer partners and customers whether this isinbound oroutbound

KeyResponsibilities :

  • Resultsdriven highly motivated & confident when speaking with a range ofpeople
  • Activelistener and effective communicator with customers dealers and team members to build relationships
  • Having akeen eye for detail and not afraid tomake critical decisions utilisingdata and weighing up allof the information you have tohand
  • A resilient person who has the ability to dealwith any conflicts positively andobjectively.

Toapply for thisposition:

  • Youmust have the permanent right to work in theUK.

About First Response Finance


We are an award-winning UK finance company with offices in Nottingham, Leigh and Glasgow.

Our primary product is Hire Purchase for motor vehicles, including; used cars, motorbikes and vans, however, we also offer Personal Loans to existing customers.

Our philosophy, 'People, Service, Profit', is at the core of everything we do. We are a people centric business and we believe that the more we invest in our people; the quality and efficiency of our products; and the service that we provide to our customers, the more successful we will be, as we believe that profit is a natural outcome of building an outstanding business filled with highly skilled people.

About Nottingham, Nottinghamshire

Local Council Population: 323,548 Train Stations: 0 Unemployment Rate: 5.20%

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