Customer Service Advisor in Newcastle upon Tyne

Customer Service Advisor

Newcastle, NE12 8BU

Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus

Working Hours: 37.5 hours per week

Shift Patterns : 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)

Holidays: 29 days holidays (increases to 31 days after 12 months’ service) including bank holidays.

Verisure Services are looking for Customer Service Advisors to join our Newcastle team in Quorum Business Park.

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Job Responsibilities:

Skills & Experience:

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.
 

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.

Ready to join our team

and make your dream job a reality? Apply today and we’ll get in touch!

Be you. Be more. Be Verisure.

All employees must complete a DBS check, provided by Verisure to all successful candidates.