Customer Service Advisor in Milton Keynes

Location: Milton Keynes
Salary: Hidden
Recruiter: Mears
Job Hours: Full-time

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About the Role

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As a Customer Service Advisor, you will be working alongside Milton Keynes Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

A Customer Service Advisor within our Milton Keynes branch you will be working as part of a team within the Initial Accommodation Hub, the Customer Service Co-ordinator will provide support and high levels of Customer Service activities for our service users. This role will ensure all customers accessing our hub receive a warm, friendly, and consistent service to support all aspects of their needs during the time they are supported in initial accommodation.

Role Criteria

  • Customer service focused.
  • IT literate especially Microsoft
  • Ability to deal with challenges and complaints.
  • Reliable and hardworking
  • Excellent verbal and written communication skills
  • Good Telephone manner

    • All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

    Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
  • Family friendly policies

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