Customer Service Advisor in Huddersfield

About Our Client

Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Huddersfield to work for a reputable law firm with lots of exciting plans for the business!This would be an exciting opportunity for someone who is looking to get into a customer service role within the legal field with a business that will offer you the best training and progression and work alongside a lovely team.

Job Description

As a Customer Service Advisor you will be first point of contact for potential customers as they begin their personal injury journey you will be assessing the claim and handling a high volume of queries whilst onboarding new customers. If the claim is able to progress you will then be working with insurers to to begin the process for the customer.The role will be mainly telphone based will be extremely fast paced and you will ensure each customer is provided the best level of service and level agreements are exceeded.

The Successful Applicant

Ideally some customer service experience this could be from a range of backgrounds such as retail and hospitality A confident telephone manner Exceptional communication skills Empathetic and understanding Caring and supportive whilst passionate about providing the best experience Able to work to pace in a fast moving environment An excellent team player

What's on Offer

Salary of £22500 rising to £23000 on completion of probation+ reputable law firm+ central location in Huddersfield+ no experience required full training provided+ excellent progression and development+ hybrid working+ excellent benefits+ private medical insurance+ interest free travel loans+ perkbox discounts+ generous holiday allowance and option to buy more and sell+ great team and culture+ immediate interview