Customer Service Advisor in Cambridgeshire

Location: Cambridge
Salary: £24,400 per year
Recruiter: Osborne Appointments
Job Hours: Full-time

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Role:  Customer Service Advisor

Location:  St Neots, Cambridgeshire

Hours: 9am – 5pm Mon - Fri

Salary: £24,400 plus bonus

Due to continued Growth OA are supporting our client to recruit Customer Service Advisors in St Neots.

This role would suit you if you like working in a busy, fast paced role.

Working in tandem with the external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained.

What’s in it for you?

  • Salary £24,400 plus bonus of £2,000
  • 32 days holiday including bank holidays
  • Pension: 4% Company Contribution
  • Healthcare Cover
  • Bonus paid quarterly
  • What will you be doing?

  • You will be responsible for processing of orders
  • Answering a large volume of inbound calls
  • Dealing with customer queries and handling complaints by phone, live chat and email.
  • What we would like from you:

  • Previous experience of dealing with large volumes of customer queries via the telephone and email
  • Sound working knowledge of Office Applications, especially Microsoft Excel
  • Excellent written and verbal communication skills
  • Good attention to detail
  • The ability to work under pressure and to deadlines
  • BEDFORDPERM

    Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business.


    About Osborne Appointments


    We are OA, an award-winning recruitment agency and talent solutions provider specialising in Temporary, Contract and Permanent appointments within Industrial, Commercial, Logistics, Business Support, Sales & Marketing.

    With offices located in Welwyn Garden City, Barnet, Bedford, Hatfield and Milton Keynes, we are committed to building mutually rewarding, long-term relationships with businesses looking to recruit the talent they need to achieve their business objectives.

    Sectors we specialise in include:

    • Business Support
    • Commercial
    • Industrial
    • Information Technology
    • Manufacturing
    • Marketing
    • Sales

    Whether you're looking to recruit talent on-demand or seeking an outsourced recruitment partner to manage your temporary and permanent recruitment function, we have the experience and expertise to help.

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