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Who are we?
We are Unum – one of the UK’s leading employee benefits providers.
We’ve been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families.
With a Fortune 500, US parent company, we’re part of highly successful global organisation, sharing ideas and innovations across teams to create a collaborative work environment. We’re transforming our business, and we’re keen to increase our digital capabilities to evolve the way we work and optimise opportunities for growth.
The role
What will you be doing?
Customer Service AdvisorHybrid BasingstokeSalary :£23,000
What will you bring?
We are holding Hiring Events in our Basingstoke Office (Unum House, Basing View, Basingstoke RG21 4EQ) on Tuesday 9th July and Wednesday 10th July! There will be morning sessions(9:30am-11:30am) and afternoon sessions (1pm-3pm).
Applying to our event will not secure your place to a session until you have heard from a Unum representative.
The event will include an introduction to Unum & our customer services department, a competency interview and a practise exercise.
If you are successful within this role, your start date will be 2nd September and you will be based in our Basingstoke office for training.
The Customer Service Advisors are the face of our business, to be successful in position you will:
The successful Customer Service Advisors can expect:
Unum operates a hybrid working model, our Teams come into the office 2 days a week and will be required to attend office full time for the first month for training purposes.
Previous successful applicants have been from backgrounds in: retail, leisure, hospitality, customer services, administration or insurance/financial services.
From our experience, this position is commutable from Farnborough, down to Guildford, Winchester or across Andover.
#LI-AM1
#LI-hybrid
Why join us?
Our culture!
We aim to be the most inclusive, diverse and socially responsible company in the employee benefits market. With an agile and flexible way of working, we want to be a place where people aspire to work and where everyone can be themselves.
What will you get in return?
We are passionate about our employee health and wellbeing and providing work-life balance that suits you.
Our benefits include a discretionary bonus, 24/7 health support services (including a remote GP), income protection, health cash plan, 27 days annual leave, opportunity to participate in charitable events and more.
However you see your future career, we’ll support and challenge you to be your best with a wealth of learning and development opportunities.
If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .
Company:
Unum UK