Customer Care Agent in London

Join us and help deliver the exceptional, every day.

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Location

London City airport

Contract Type

Permanent

Working Days

Monday - Sunday

Working Times Between

05:00-23:00

Shift Pattern

Days and Evenings

Working Hours per WeekWorking Days Monday - Sunday Working Times Between 05:00-23:00 Shift Pattern Days and Evenings

40 hours

Pay Rate

£11.

95

The main aim of the role working as a Mitie Customer Care Agent at London City Airport, you will escort passengers through the terminal as directed by the allocation team.

These passengers may have reduced mobility (PRM), hidden disability or temporary impediment.

You will also :

To be succesful in this role, you will need:

To meet security requirements, you will need:

What will you get in return?

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household.

So you can get expert advice by video or phone without having to leave your home.

We offer financial wellbeing assistance through our Salary Finance scheme.

For example, you could access 50% of your earned pay before payday for a small fee.

Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices.

This gives you the chance to customise your benefits to best suit your lifestyle.

You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.

And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants.

We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work.

There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people.

Progressing your career is therefore a top priority for us.

We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.