Commercial Analyst in London

London, Hybrid

Values-driven culture – we’re really proud of our culture. 

• Personalised Learning and Development Budget
• Hybrid working hours – Each team has their own Smart Working Charter that empowers you to do your work in the best way you can
• Technology – Your choice of Mac or Windows

• 25 Holiday Days + your local bank holidays
• 1 Birthday day – it only happens once a year!
• 3 So Giving Days - spend these days giving back to your chosen cause
• Religious Celebrations Leave
•  Mental Healthcare – Unlimited sessions with Unmind
• Enhanced Family Leave

Who we are

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 350,000 customers and over 450 Energists (what we call our people). But we’re not done. We’re on the road to a net zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability.

We want to do the best we can for our customers, each other, and our planet, so we’ve created a workplace that's encouraging, supportive, and offers the opportunity for growth. As a company, we live by six core values that guide everything we do:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

In your role as a Commercial Analyst here at So Energy, you will work with the Growth team to provide business intelligence and reporting on our sales activities, as well as producing customer acquisition forecasts across commodity and new product development areas.

• Perform customer behaviour and sales trend analysis and recommendations on channel optimisation strategies
• Create and maintain business reports, provide insight and communicate results
• Monitor key growth metrics against performance targets
• Reconciliations of invoices and performance credits
• Support business cases on new growth opportunities and sales channels
• Maintain Customer Lifetime Value models
• Produce sales partner performance packs for our Sales team

• An analytical mindset with a passion for improving things
• Good written, verbal and presentation skills
• Robust, advanced, readable, tested SQL queries and python scripts
• Excellent attention to detail, ability to multi-task, prioritise, and manage time effectively
• Comfortable working in an agile environment
• Team player

Research shows that some people are less likely to apply for a role unless they are 100% qualified. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, tell us about your journey, and about what you learnt.

So, if this role excites you, don’t let our role description hold you back, get applying!

Want to tailor your application? 

1. Talent Screen – (30 minutes) - Melissa
2. HM Interview + Tech Test - (60 minutes) 
3. Final Stage Leadership + Cultural Fit - (60 minutes) 

Support – If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

We look for people who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

Clear - The energy industry can be pretty complex so we strive to provide clear communication to our customers and colleagues

Honest - Transparency is key, Whether that's providing clear bills to our customers or trusting our staff to do the right thing.

Ambitious - All of us are ambitious about the future of So Energy and what we can contribute to it.

Inquisitive - We are also questioning the Status Quo to see if there is a better way to do things for our customers

Caring - We care about the work we are doing, our customers and our colleaguesSustainable - As a renewable energy company we are providing sustainable products but we also care about sustainable careers. That's why learning and continuous development is so important to us.

At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are a global community and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it not just into our values but throughout our entire culture.