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Apply NowDo you want to work for a tech enabled scale-up that is helping thousands of people simplify their bills?
How about one that is investing heavily in its people?
If you're passionate about delivering exceptional customer service, thrive in a collaborative team environment and are eager for a new challenge, then maybe you should think about joining Bunch.
The Role:
As an essential member of our Collections team, you will play a pivotal role in assisting customers facing financial difficulties in managing their billing obligations effectively.
This position requires a compassionate approach, exceptional problem-solving skills, and a dedication to providing outstanding customer service.
You'll receive on-the-job training and support from a dedicated team, helping you develop key skills in a supportive, collaborative environment, perfect for someone at the beginning of their career.
Key Responsibilities:
Customer Support:
Relationship Building:
Efficiency and Time Management:
Positive Attitude and Problem Solving:
Team Collaboration:
Identifying Trends and Support:
Balancing Customer Needs with Business Goals:
Who you are:
You’ve worked previously in a customer service or collections environment and you love being the face of your business.
Your passion for customers is always at the forefront of what you do.
You’re experienced in having challenging conversations and can come up with effective solutions.
Working in a collaborative team is something you need.
Working in a silo just isn’t for you.
The monotony of your current role is making you feel a bit bored and you want to get into a fast paced environment that challenges you every day.
Having an eye for detail and being impeccably organised is your bread and butter.
You love having the freedom to complete your job as you see fit and you’re seeking a bit more autonomy to do what you do best.
What We Offer:
Working arrangements:
About Us:
We are an energetic, fun, and hard-working team led by our CEO Elliott who champions collaboration, innovation and high performance.
With exciting growth on the horizon, we invite you to be an integral part of our journey.
If you're ready to embark on a career that combines professional growth with a vibrant work culture, hit that apply button and join us on this exciting adventure!
If you require reasonable adjustments for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.
), please let us know and we will work with you to meet your needs.