Client Onboarding Manager in Mortlake

Location: Mortlake
Salary: Hidden
Recruiter: Sky
Job Hours: Full-time

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Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

We are looking for an Organisation Design Senior Manager to join the strategic workforce & org design delivery team. You will lead org design projects that shape the development of organisation design and drives the future workforce at Sky.

What You'll Do:
  • Work in partnership with the Director to contribute to and facilitate senior decision-making, interpreting data and diagnosing issues, and recommending options which balance commercial gain with customer impact.
  • Stay ahead of, and maintain within the team, a repository of external org design practices, metrics and innovation, supporting the development of OD capability in the team.
  • Acts as an internal advising partner, working closely with senior leaders, in the business and across the people directorate, to identify the big operating model shifts that will enable us to achieve our goals.
  • Develop high-level operating model solutions that enable strategy execution; delivers detailed organisation design solutions where required.
  • Drive pragmatic and practical org development & effectiveness actions to support the delivery of the strategic workforce plan and people strategy.
  • Translate theory and insight into practical action by developing compelling cases, evidence- based recommendations and tracking measurable business outcomes.
  • Provide challenge and support to the business and people partners using organisational data and insights to drive workforce improvements where appropriate.
  • Challenge the status quo and continually bring the outside-in to drive innovation within the team.
  • Build advocacy amongst senior colleagues across the business, including reputation of the Group People Function as a trusted, centre of excellence, with a track record of successful delivery.
What You'll Bring:
  • Organisation Design experience; with data analytics skills and strong stakeholder management.
  • Commercial & Business sense: Knowledgeable in business strategy and the drivers of organisational performance (both people drivers of performance and financial literacy, business critical metrics or cases) and the external benchmarks which inform this.
  • Communication: you're a strong storyteller and able to translate people speak to business speak at a senior level; being able to communicate the impact of actions in a way that is relevant to the business leader and enables their strategic objectives.
  • Strong data analysis: bringing external insights into Sky and aligning these with our business strategy to provide insight and recommendations to shape our People Strategy.
  • Impact and influence: ability to build strong cases for change, which are evidence based and compelling, and obtain consensus from senior colleagues and teams.
  • Experience in working cross-functionally and within a group structure.
Team Overview:

Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky . Our great range of rewards really are something special, here are just a few:
  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences
Inclusion:

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why Wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is su...

About Sky


With 24 million customers across six countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Our 32,000 employees help connect our customers to the very best entertainment, sports, news, arts and to our own local, original content.

Following the success of Sky originals like Chernobyl, we plan to double our investment in original content by 2024. We’re also developing a new TV and movie studio, Sky Studios Elstree, which is expected to lead to the creation of over 2,000 new jobs and generate an additional £3 billion of production investment in UK creative sector in the first five years alone.

Our technology allows Sky customers to watch what they want, when they want, how they want and connects millions of people to content they love. And our online streaming service, NOW, brings viewers all the enjoyment of Sky with the flexibility of a contract-free service.

We also believe that a company of our scale has a responsibility that goes beyond our business, and into the community. We recently announced a series of commitments to help tackle racial injustice and improve diversity and inclusion. To ensure the commitments are delivered, Sky will invest £10million per year across its markets for each of the next three years. We’re committed to being Europe’s first net zero carbon entertainment company by 2030 – two decades before we have to – and we’re an inclusive employer recognised by The Times and Stonewall for our commitment to diversity.

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