Client Onboarding Manager in King Cross

Location: King Cross
Salary: Hidden
Recruiter: Sky
Job Hours: Full-time
Remote: Work from home

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Want to do the best work of your life?

With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand.

A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.



The Technical Supervisor, in the Technical Management team in Studios, provides on the day technical ownership of productions, ensuring client confidence across all crafts.

Reporting into a Studios Technical Manager, you'll work closely with Studios craft teams across a broad range of Sky's innovative facilities and systems, including remote and cloud productions, as the technical leads, delivering programming produced through the resources of Sky Sports efficiently and effectively.



What You'll Do:

  • Provide first-line technical support acting as the key point-of-contact for engineering incidents affecting gallery and production operations, liaising directly with Production teams, and escalating as appropriate.
  • Solid understanding of production technical areas including galleries and studios, working across a range of systems including remote production and cloud-based.
  • Set-up galleries, studios and equipment. Ensure visually and by ear that signal paths are correctly aligned. Configure systems technically to broadcast standards.
  • Route internal and external sources, floor vision monitoring and in-vision monitoring. Liaise with other technical areas, OBs, remote productions and MCRs to ensure our content goes to air correctly.""
  • Match signals, colour balance and video levels by eye using the appropriate interfaces, measuring devices, and monitoring, to ensure that broadcast standards are achieved.""
  • Develop, contribute to, and maintain appropriate comprehensive technical documentation.
  • Possibility of travel to support OB technical rigs and operations.

What You'll Bring:



You will be:

  • Highly motivated, with a commitment to continuous self-improvement.
  • Positive and resilient with a strong work ethic.
  • Collaborative and calm under pressure.
  • Confident to step into studio and live production environments.

You will have:

  • Up-to-date knowledge of broadcast technology, developments, and techniques, including Remote Production and HDR.
  • Experience with broadcast standard equipment including camera and replay systems, ideally with good engineering skills.
  • Understanding of all aspects of studio/production gallery technical processes.
  • Excellent communication skills.
  • Comprehension of IP and cloud-based workflows beneficial.

Team Overview:



Working at Sky Sports as a member of the Technical Management team is an exhilarating and dynamic experience that combines the excitement of the sports world with cutting-edge technology in a way that's unmatched.

Whether it's managing the intricate technical workflows on our News channels or orchestrating the seamless delivery of UHD content on a Premier League match, you are at the forefront of the action.

Being part of Sky Sports means you're constantly surrounded by a passionate and driven group of colleagues who share your enthusiasm for technology.

Collaboration is key, and you'll work with some of the brightest minds in the industry, continually learning and growing in an environment that values innovation and excellence.



The Rewards:



There's a reason people can't stop talking about #LifeAtSky!

Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of best-in-class Sky VIP rewards and experiences

Your Office Base:



Osterley



Our Osterley Campus is a 10-minute walk from Syon Lane train station.

Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations.

There's also plenty of bike shelters and showers.



On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose.

You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.



Inclusion:



At Sky we don't just look at your CV.

We're more passionate about who you are and your potential.

We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.

We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate.

Pleas...


About Sky


With 24 million customers across six countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Our 32,000 employees help connect our customers to the very best entertainment, sports, news, arts and to our own local, original content.

Following the success of Sky originals like Chernobyl, we plan to double our investment in original content by 2024. We’re also developing a new TV and movie studio, Sky Studios Elstree, which is expected to lead to the creation of over 2,000 new jobs and generate an additional £3 billion of production investment in UK creative sector in the first five years alone.

Our technology allows Sky customers to watch what they want, when they want, how they want and connects millions of people to content they love. And our online streaming service, NOW, brings viewers all the enjoyment of Sky with the flexibility of a contract-free service.

We also believe that a company of our scale has a responsibility that goes beyond our business, and into the community. We recently announced a series of commitments to help tackle racial injustice and improve diversity and inclusion. To ensure the commitments are delivered, Sky will invest £10million per year across its markets for each of the next three years. We’re committed to being Europe’s first net zero carbon entertainment company by 2030 – two decades before we have to – and we’re an inclusive employer recognised by The Times and Stonewall for our commitment to diversity.

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