Cleaning Manager in Oxford

Role: Cleaning ManagerSalary: £30k plus packageBenefits: Free parking, pension scheme, training and development opportunities, health and wellbeing service, healthcare and benefits scheme, reward and recognition awards, Perkbox, paid volunteering days, cycle to work scheme, refer a friend schemeJob Status: Permanent/Full-TimeHours of Work: 40 per week, 5 days over 7, occasional evening & weekend shifts as requiredLocation: Banbury, OxfordshireVacancy Reference: VR/04834Role Description:Bridge Recruitment is currently networking for a Cleaning Manager to join the Team of one of our clients, an award-winning national cleaning and security provider. As Cleaning Manager you will be responsible for managing a site-based cleaning team covering cleaning, waste, car park cleaning and customer services. The ideal Cleaning Manager will have experience in managing large cleaning teams, preferably in a retail environment, with the ability to demonstrate true leadership skills.Responsibilities: * Allocate tasks and responsibilities to the cleaning team to meet site requirements * Maintain high standards by monitoring the work completed and making any changes for improvement * Recruit and coach the cleaning team to achieve best results by having open and continuous conversations together for development * Communicate daily with partners to resolve issues and build positive working relationships * Maintain budgets for use of all equipment, stock and on rota planning * Check equipment is clean and safe to use * Lead colleague inductions covering health and safety training and role expectations * Ensure all employee training is recorded in line with company policies * Accurately report sickness and ensure absence levels are managed correctly * Other duties reasonably expected to deliver an effective and efficient service to our customerRequirements: * Experience of managing a large cleaning team, preferably in the retail environment * Enhanced customer relationship abilities, you will be an excellent communicator, a clear decision maker and adept in the development of ideas and opportunities * Exemplary presentation skills with experience of presenting to and engaging management and delivery teams * Capable of managing change quickly and efficiently whilst maintaining effective service provision * A high energy professional capable of influencing at a senior level, developing excellence with internal and external partnerships * Analytical mind who can bring clarity to difficult situations * Ability to work well with others and continue to deliver results under pressure * Excellent interpersonal skills and an ability to establish credibility quickly * Outstanding motivational and people management skills * True leadership skills necessary to achieve ambitious targets * A flexible approach and a sense of teamwork * You will be a results driven, people manager with considerable understanding of customer services excellence within the commercial / property / retail sectors * Excellent organisational skills with the ability to balance competing priorities and workloads * Effective networker and relationship developer, who can contribute to a team based culture * Ability to champion, support and deliver business initiatives * Solution focused to deliver accountabilities of role and achieve KPIs; a ‘can do’ attitude and willing to go the extra mile * A Brand Ambassador at all times - in all communication, spoken and written, with colleagues, contractors and all internal and external customers and retailers