Chief Operating Officer in London

The Design Museum, a charity and the leading museum devoted to design in the UK, is renowned for its innovative exhibitions, pioneering research, and expansive learning programmes. The organisation engages the public with 20th and 21st-century design, demonstrating how design shapes the future. Since opening in 1989, the Design Museum has grown to occupy a distinct position in the UK's museum landscape, serving as a dynamic space for the public, industry, and education to come together and explore new ideas. Its landmark building in Kensington is at the heart of its national network and is a global hub for the transformative potential of design.

The Museum is now seeking a new Chief Operating Officer to join its senior leadership team. This role will be instrumental in driving the strategic direction of the Museum, enhancing financial and operational stability, and helping realise the organisation’s ambitious vision. The post-holder will lead the Commercial, Estates and IT teams, overseeing estate management, digital infrastructure, and commercial operations such as retail, catering, publishing, and visitor experience. A significant aspect of the role involves developing and optimising commercial strategies to maximise revenue from these areas, ensuring financial sustainability, and supporting the broader mission of the museum.

The ideal candidate will have proven leadership experience in a multifaceted organisation, with strong knowledge of digital platforms and infrastructure development. They should have a track record in fiscal management, balancing commercial income generation with entrepreneurialism. They must also have strong communication skills, the ability to influence key decisions and be passionate about the transformative power of design.

Saxton Bampfylde Ltd is acting as an employment agency advisor to The Design Museum on this appointment. For further information about the role, including details about how to apply, please visit using reference EBOXA. Alternatively, telephone +44 (0)20 7227 0880 (during office hours). Applications should be received by noon on Monday 1st July.