Central Administrator in Barnsley

Location: Barnsley

Salary: £12.00 per hour

Recruiter: Key Appointments

Job Hours: Full-time

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Central Administrator

Barnsley

£12 / Hour,

Permanent / Full Time

Are You Ready to Elevate Your Career in Business Administration?

Are you an administrative whiz with exceptional IT skills?
Do you thrive on delivering top-notch service to clients?

JOB DETAILS

Job Type: Full-Time / Permanent

Salary: £11.85 per hour

Shift Pattern: The following working hours will be a on 3 weekly rota and will include 1 weekend cover per month: 8am – 4pm, 9am – 5pm, 10am – 6pm

Location: Barnsley, S71 5PN

PERSONAL / PROFESSIONAL DEVELOPMENT:

Our client who operates in the healthcare sector is committed to your growth. You'll have the opportunity to participate in their training programs and take ownership of your development, learning, and performance.

JOB SUMMARY

As a Central Administrator, you'll play a crucial role in providing high-level administrative support, all while maintaining a strong focus on client satisfaction and effective collaboration. Your exceptional IT skills will shine as you create quality documentation and ensure seamless operations.

THE ROLE IN DETAIL:

To be responsible for compiling and completing clinical and non-clinical rotas to ensure a 3-month forecast of sufficient staffing levels.

Utilise your advanced IT skills to produce top-quality documentation, including composing and typing correspondence and reports.

Be the driving force behind meetings, from arranging appointments to providing vital administrative support during meetings. You'll produce meeting notes, set up meetings, prepare agendas, and maintain a well-organised system for meeting-related paperwork.

Respond to external and internal queries and requests with professionalism and discretion. You'll use your prioritisation skills and initiative to resolve operational issues, whether dealing with inquiries directly, passing them to the team, or guiding them to the right resources.

Help maintain effective administrative systems and procedures, actively suggesting and implementing improvements when necessary.

Collaborate with practice supervisors and i-HEART to oversee surgery clinics, duty rotas, and holiday coverage as needed.

Ensure data quality standards remain high by diligently using relevant databases.

Prioritise, schedule, and deliver regular, accurate, and timely reports in line with contractual requirements. Additionally, support the business with trend analysis and identifying areas for improvement.

Work against key performance indicators to gather data insights into areas such as call response rates, service-user satisfaction, activity and productivity rates, legal and regulatory compliance, and more.

Handle confidential and sensitive information with care, whether it's related to patients, policy issues, or corporate matters when dealing with external agencies.

Assist with internal and external events, handling logistics like venue booking, equipment setup, invitations, speaker coordination, and attendee tracking. Some events may occur in the evenings.

Support the logging and handling of patient complaints.

Maintain a high standard of written work, ensuring accuracy, grammar, and spelling are impeccable.

Foster positive relationships with staff, patients, families, carers, members, the media, and other stakeholders.

Provide reception coverage as needed, including welcoming patients, booking appointments, answering queries, and directing incoming calls.

ESSENTIAL SKILLS:

Previous experience within an administrative role in a fast-paced office environment

Previous experience working with a range of staff and managers at all levels.

Competent with Microsoft Office

Demonstrated ability to effectively communicate (verbal and written) at all levels with both internal and external stakeholders.

Previous experience with an inhouse system and/or database.

Proactive, enthusiastic and motivated

Resilient in dealing with emotive or sensitive issues.

Hands-on with a confident, can-do attitude.

DESIRABLE SKILLS:

NVQ Level 3 Business Administration or equivalent professional experience.

Previous experience within a healthcare business and/or working alongside clinical staff.

If you're ready to take your administrative skills to the next level and be part of a dynamic team, please apply today!

Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.

By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments. 1527543

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About Key Appointments

key-appointments.co.uk

Recruitment Agency

At Key Appointments we recognise that every recruitment need is different and for that reason, we offer a choice of services. We help companies to find the right talent; reduce their costs and manage their recruitment processes. As a recruitment partner, we ensure that we understand the objectives of the business and develop a thorough understanding of the culture, your specific requirements and build long-term relationships.

Our main objective is to provide recruitment services that ensure that companies have the right processes in place, they appoint the right people to move the business forward and they have options based on your budget and time.

We work primarily on a contingency basis however can also provide outsourced recruitment support including working with companies on their recruitment strategy, processes, documentation and providing training to internal members of staff for recruitment and induction purposes.

At Key Appointments our business is built on integrity, expertise, passion and quality. We are committed to constantly reviewing our processes and developing new and innovative ways to ensure that the services that we provide are of the highest standard.

Key Values

Integrity - Work with openness and honesty to deliver a transparent and ethical service to our candidates and clients.

Passion - Have genuine enthusiasm and dedication towards understanding the needs of our candidates and clients.

Learning - Continually enhance our skills and knowledge through ongoing training and personal development.

Improvement - Continually assess and improve our services and processes to deliver best results that meet our candidates and clients needs.