CCTV Operator in Macclesfield

CCTV Operator

The role of a CCTV Operator with Cheshire East Council is an exciting, varied role. From monitoring the Town Centre CCTV Cameras across the borough keeping our towns and villages safe to taking the councils emergency out of hours calls, taking the calls for major incidents, monitoring lone worker alarms and more, the work is varied. The role is based within the Emergency Control Centre at Macclesfield; however there may be a small requirement to travel. The service covers all aspects of emergency response and CCTV monitoring but is ever growing and taking on new services so the ability to adapt is essential.

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities. 

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

The CCTV Team is looking for two enthusiastic and committed people to work as CCTV Operators in our Central CCTV and Emergency Control Centre based in Macclesfield Town Hall. You will be working as part of a emergency response team on a shift system, covering a 24hr period/7 days a week/365 days a year. You will need to have excellent observational and communication skills and the ability to work alone or as part of a team and multitask. Good IT skills and a confident telephone manner with problem solving skills are also essential. The role of CCTV Operator within the emergency control centre is varied and no two days are the same. Roles will include (but not limited to) CCTV monitoring of the borough, managing incidents, taking emergency out of hours calls, taking calls for Major Incidents, receiving lone worker alarms along with business CCTV / Alarms and include the preparation of CCTV Footage. The successful applicant must be prepared to attend court if and when required.

The council will happily consider applicants who do not hold an SIA Licence in CCTV or CCTV experience; however, it is a requirement that you pass the SIA CCTV Licence course and vetting as early as possible once started, the offer will be removed if the licence process is for any reason not possible to complete.

Salary £24,294 plus approx. 20% enhancement on top rising to £25,979 plus 20% enhancement.

Please note this is a shift-based role with a varied mixture of nights, days, weekends and bank holiday working

The post is subject to Security Industry Authority background security checks and a Cheshire Constabulary enhanced vetting process (NPPV Level 2 full) after which, the offer may be removed if failed. The successful candidate will also be required to pass an SIA CCTV Operator Course which may be a 4-day course in Southampton (expenses paid).

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.

Please quote job reference number in all correspondence.