Business Support Officer in Sheffield

Sheffield City Council are looking to appoint enthusiastic and dedicated Business Support Officers to provide effective administration and business process support to internal and external customers.

We're looking for team players to join two of our Hub Teams where our Business Support Officers can carry out a wide range of administrative tasks including printing, document management, processing and answering a busy telephone line to our customers.

Applicants need to be good communicators and possess high levels of accuracy and attention to detail.

Alongside permanent positions we also have a temporary 12-month position available.

These roles sit within the Hub Service Support Team and Licensing Team alongside other Hub services where you will work alongside colleagues from other service areas such as Planning, Building Control, Parking Services and Environmental Regulation and Pest Control.

Each team can work closely with linked Services.

You may be required to provide Business Support to other teams within the Hub at any stage of the appointment and flexibility to attend sites is required. 

The successful applicants will be team players, with excellent customer service and communication skills.

You will be familiar with using computer systems as well as use other applications such as Word, Excel and Microsoft Teams alongside some of our bespoke IT systems.

The role will require an excellent ability to prioritise, work to deadlines and follow standard operating procedures.

Experience of working in a related job is not essential in applying for the post if relevant transferable skills and experiences are demonstrated, and applicants are willing to learn.

Your learning and development are important to us and alongside joining a friendly and welcoming team you’ll be supported to achieve your potential.

The role is a mix of home and office working.

This is kept under review in line with Service demands.

You will be based at Howden House and/or our Staniforth road sites to meet the needs of the Hub Service.

The type of work you are likely to undertake as part of a rota is:

Please review the job description for further information and for an informal chat please contact Nikita Lord via

Please Note:

1.

Postholder must not hold any of the following licence(s) with the Council – Personal Licence, Private Hire/Hackney Carriage Drivers Licence; Private Hire Vehicle Licence; Hackney Carriage Vehicle Licence, Premises Licence or Club Premises Certificate

2.

Postholder should not be related to an existing licence holder with regard to Private Hire and Hackney Carriage Licensing and Premises Licence / Club Premises Certificate

We are investing in our workforce and are promoting opportunities to our under-represented groups.

We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve.

We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

If you are appointed to this role, your starting salary will be at the bottom of the grade.

If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement.

We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.