Business Support Officer in London

Business Support Officer

SC: Starting salary £, pa rising in annual increment to £, per annum incl LW 

x Secondment / Fixed Term Contract

About Us:  

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence.

We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability.

For more information, please have a look at our dedicated

About the Borough:  

Located in the heart of South London, Lambeth Borough is a vibrant community of over , residents.

Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the th largest borough in London.

Our diversity is our strength, with more than languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. 

About the Role  

To provide a comprehensive, professional, proactive, customer focused business support service to the organization, enabling services to meet their statutory and legal obligations and our Borough Plan. 

Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data, meeting arrangements, caseload management and note taking. 

Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, reports.

Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable. 

To work flexibly across the service, working on a range of activity to provide proactive support to service users.

To manage a demanding workload in a responsive way to assist the Business Support Team Leader to meet key objectives and external regulatory requirements. 

To ensure the professional delivery of established business processes such as database management to support the organisation. 

To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users. 

Embrace new technology to support service users, to ensure that the level of support offered is flexible and in line with Lambeth’s ways of working. 

To work methodically to prioritise work and meet deadlines. 

Use innovative and imaginative thinking to improve service delivery. 

In an emergency situation, work can be amended from Business As Usual (BAU) to assisting with the situation that has arisen.

Undertake other duties appropriate to the post that may reasonably be required from time to time.

To be considered for interview, your CV and supporting statement will clearly evidence:  

The post holder will support the management of environmental contracts to ensure quality of goods and services provided are in keeping with requirements and that all documentation, payments, invoicing, procedures, and systems used to manage the contract are kept up to date.

For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: 

Please ensure that you upload your CV and fully complete the supporting statement prior to submitting your application  

Contact Information:  

For an informal discussion about the role, please contact Rozana Mars, Business Support Team Leader at  

Recruitment Timelines:  

Advert close date: :pm on th June  

Shortlisting: Tuesday nd July  

Interviews: Tuesday th July  

We believe in rewarding our staff.

When you join us, you'll gain access to a range of benefits, including: 

Participation in our Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. 

Generous annual leave entitlement starting from days, increasing to up to days depending on length of service. 

Membership in the Local Government Pension Scheme. 

Hybrid Working. 

Employee Assistance Programme 

Discounts at local restaurants. 

Discount at our Active Lambeth Gyms. 

Learning and Development opportunities, including Apprenticeships. 

Cycle to Work Scheme. 

Secure Bike Storage facilities at our Town Hall and Civic Centre. 

Trade Union Membership. 

How to Apply:  

If you're interest in this opportunity, click on the apply button and complete an online application.

In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage.

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.  

At Lambeth, we are dedicated to providing quality services and equal opportunities for all.

We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.

For a full list of our accreditations,