Business Development Manager in London

DrDoctor does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

We are on the lookout for a confident Business Development Manager with healthcare sales experience, ideally within the NHS, to join our expanding Commercial team.

Whilst the ultimate role of a Business Development Manager is to “close the deal” our approach here is a lot more consultative. NHS Trusts are our clients and the patient experience is at the heart of what we do. You will be experienced in enterprise and public sector technology sales with the ability to control longer, complex sales cycles.

OK, that’s me, but who are DrDoctor?

Take a look at our careers page ( ) to find out a bit more about our mission, vision, and impact!

But ultimately, we the NHS and want to help it work better. We radically transform the delivery of health services to make healthcare work for everyone – for patients, doctors, administrative teams and taxpayers. 

Tell me more! Who will I be working with?

In this role you really will interact with every part of the business, especially as we grow. Meet Louisa, Head of Commercial, who you'd work with on a daily basis -

" You’ll be a core member of an incredible and high performing commercial team of 10 including bids and marketing. We love sharing insights to help each other learn and grow, building our networks across the NHS and celebrating the wins as a team. Can’t wait to meet you!" 

What would I be doing day to day?

One of the great things about a scale-up is that every day is different and there is always an opportunity to get involved in something outside of your ‘BAU’!

However, the key things you could expect would include:

• You’ll be the engine of DrDoctor, ensuring that we continue to grow by means of targeted and effective prospecting
• Maintaining and building exceptional relationships with our existing client base as a confident, trusted advisor
• You will be measured on your sales performance and responsible for all aspects of the sales process, from lead generation to closing
• Confidently pitch and demo DrDoctor to multiple layers of seniority within the NHS in a range of environments, from teams, to on-site to conferences
• Lead with a consultative selling style, with a focus on understanding prospects’ needs and how to add value in conversation, whatever the scenario 
• As the face of DrDoctor, you will keep the business up to date with how your pipeline is progressing and will consistently meet your monthly and annual KPI’s
• You'll liaise with all parts of the DrDoctor team to ensure effective scoping and support as needed
• You'll share feedback and insights to help our teams succeed such as regional priorities or funding opportunities
• You'll strive to continually learn and improve, seek out feedback, experiment, and share what works 

OK, I’m interested. What experience do I need to have?  

Must haves:

• Working knowledge of the NHS, including its' structure and procurement processes
• A proven track record of meeting and/or exceeding your growth targets and KPIs
• Experience simplifying a complex set of problems and structuring the right solution for clients, including strategic deal planning and technical understanding
• A natural ability to adapt your communication style for varying types of stakeholders and personalities across the NHS
• You have an innate hustle and drive and are always thinking of new ways to boost growth
• A consultative sales approach that excels in a high growth environment
• Experience managing long and complex sales cycles from lead generation to completion
• The agility to work across multiple levels of an organisation, understanding that the receptionist is as important as the CEO 

Nice to haves: 

• An existing network of digital decision makers within secondary care, community care or ICBs
• An understanding of the patient portal market, including EPRs and PAS
• Previous SaaS sales experience

We know from research and experience that candidates may not apply if they don’t think they meet 100% of our requirements. If you don’t tick all the boxes but feel you would be a good fit, we would still love to hear from you. We are committed to creating a diverse and inclusive culture! 

We are perfect for each other, what are the next steps ?

We are currently recruiting heavily and have a lot of CVs to go through. We will be in touch in a few days to let you know if we think we might be a match or not. Unfortunately, because we get so many CV’s we are not able to send a personalised reply if it’s not a match. However, if you want more details as to why, just drop us a note and we will arrange to get some feedback over to you.

If successful, we will arrange a time for a 30 minute intro call. We will tell you more about the role, the team and why you should want to join us. This will be followed by a more in depth discussion with our Head of Commercial and some others on the team who you would be working with on a day to day basis. There will be a task to complete followed by competency based questions. At the final stage, you’ll be invited to meet with our CEO for an interview focused around our culture, values and ways of working.We get there are a lot of great roles out there, so we will make sure to get through the rounds as quickly as possible. All we ask is you keep us up to date with your plans.  

I can’t wait to get started, what are the perks?

An awesome team and mission? Oh, you want more?

We keep all of our Perks and Benefits updated on our careers page  – we like to think there is something for everyone! Let us know if you have any questions regarding them.

As DrDoctor grows, we are seeing more of our people wanting to socialise in different ways.

Whilst we know that some of us love to go to the pub, we want to make sure we are including a wide variety of activities and events for our teams to enjoy each other's company, we aim to continue creating an open space for anyone and everyone to suggest how they’d like to spend time with their teams.

We love a Summer and Christmas party and regular company/team socials and away days. In the past year, we’ve enjoyed picnics at a nearby farm, water colouring sessions, games evenings at the office and have even completed the Crystal Maze. Over the last 12 months, we have held various events for celebrations such as Holi Festival, International Women’s Day, Pride celebrations and our 12th Birthday! 

Salary banding for this role is: £38,000 - £55,000 + commission 

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