Branch Manager in Birmingham

Location: Birmingham
Salary: Hidden
Recruiter: ITF Solutions
Job Hours: Full-time

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Are you looking for a new management role, potentially a new industry? Do you have exceptional management experience along with a strong background in customer service and sales, then look no further!

We are currently recruiting for a Branch Manager to join our branch in Aston.

Hours - Monday to Thursday 7.00am - 5pm and Friday 7:00 - 4:30pm (we can be flexible too, talk to us about your requirements at application stage)

What’s in it for you?

  • A competitive salary, annual bonus and a car allowance.

  • 25 days holiday plus bank holidays.

  • Private health care & contributory pension

  • Great discounts across the Travis Perkins Group businesses, including Toolstation. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. 

  • What will I be doing?

    No one day is the same as the next in TF Solutions branch life, and now that you have had a great onboarding and induction, here are a few pointers:

  • You will be a pivotal contact for our customers, nurturing great relationships, understanding their needs in order to offer expert advice and recommending alternatives to meet their individual needs and maximise the sale of goods.
  • You will offer a single point of contact for pricing and ordering products for our Customers.
  • Safety is at the forefront of everything we do, your aim will be to ensure that all our colleagues and customers leave the Branch safely, by adhering to all stay safe policies and procedures.
  • Our success is built on strong relationships with our customers so it’s essential that you can help coach a team to deliver the highest standards of service.
  • Responsibilities:

  • Stay Safe - Set the tone and champion a Stay Safe culture across the branch at all times promoting a healthy workplace and colleague wellbeing 

  • Customers - Developing strong relationships with customers and suppliers in order to build profitable business growth. Build regular, productive and focused contact with existing customers and building on the existing customer base..

  • Operations - Manage the full operation of the branch and ensure that the branch layout is What Great Looks Like standards for safety, storage efficiency, housekeeping and ability of customers to find products.

  • People - You will lead, motivate, engage, delegate to empower your team to work together and deliver great service for our customers. 

  • Financial - Be in control of sales, margin and overheads to exceed your AOP and deliver best in class financial performance. 

  • What experience do you need?

    If you have experience in Air Conditioning/Refrigeration it would be advantageous, but not essential. We really don’t mind what sector you come from, we just want your transferable skills, some management experience, sales and great customer service. 

    Does this sound like you?

  • Passionate, inspirational and an engaging leader, who is able to delegate successfully and empower colleagues to take accountability and lead areas of the branch, creating and cultivating that “one team” approach. 

  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.

  • Someone who thrives in a dynamic and fast paced environment, with an entrepreneurial spirit.

  • Career focused and want to build a career to become a key player in the success of a large PLC

  • We’re driving to become a truly inclusive employer.

    We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.


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