Benefit Officer in Preston

What is the job role?

Are you looking for a new challenge, if so, then why not join our Benefit Service?

We have full time permeant vacancies for pro-active, motivated individuals who, after a period of training, will be responsible for the assessment for customer receiving Universal Credit to award Local Council Tax Support and award Free School Meals.

You will work as part of a team of Benefit Officers to ensure prompt and accurate processing of claims on our Revenues and Benefits and document management IT systems.

This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

If you have good customer service skills, a basic knowledge of welfare reforms: the effects of Universal Credit on Housing Benefit and Council Tax Support and are used to working in a fast- paced changing environment, then this is the role for you.

If you need help or support to complete your application, please visit our to see how we can assist you.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Assessment date: 10th July

If successful following assessment - Interview dates: 17th and 18th July

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.