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Apply NowWe're looking for a candidate with great customer service skills who is looking to learn and build a career within a dynamic and supportive company. This role would suit someone who enjoys the helpdesk style approach to supporting clients providing a managed AV/VC booking and support service. This is a great opportunity for the right candidate to learn the role of an AV Coordinator and build a career in AV. You will join a company providing cutting-edge audio-visual solutions for major brands in many international territories. We have a customer-centric ethos and an open, engaging and questioning culture. You will find a company of creative, technical and very smart people who are passionate about what they do and developing others.
Main Purpose of Position
The Media Service coordinator team have a dual role of on-site interface and link between the on and off site-based support teams/clients and provide a managed AV/VC booking/support service. Individuals will be trained and deliver each service in accordance with the team Rota. The role will also include an onsite point of contact to receive, handle and process user’s queries, requests & complaints and a proactive management of all reported requests.
Main responsibilities
Key Skills and Qualifications
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
About Kinly
Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.
Why Kinly?
We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.
We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.
We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.
We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.
Equal Opportunities
At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.