Assistant Manager in Hereford

Location: Hereford
Salary: Hidden
Recruiter: Sense
Job Hours: Full-time

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About the role

Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you! 

Sense is currently recruiting for an Assistant Shop Manager to work 7.5 hours per week at our new shop in Hereford on a permanent basis.

This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.

Some key areas of ownership for the successful applicant include:

  • Building, training and inspiring a great team of volunteers
  • Delivering superb shop standards, offer and customer engagement
  • Driving stock generation and community engagement
  • Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support. 

    Key skills and experience:

  • The successful applicant will need to be self-motivated, creative, be a great communicator and positively committed to working in charity retail.
  • Experience of inspiring a team to provide excellent customer service.
  • An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
  • Experience of working in a retail environment or within a team leader position.
  • This position requires the applicant to be willing to work Bank Holidays and weekends as required.

    About Sense

    For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

    Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment.

    In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme, a great rewards scheme and a generous annual leave entitlement.


    About Sense


    For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

    For over 60 years, Sense has developed an unrivalled depth of knowledge, skill and expertise to help people learn to communicate and express themselves – be it through speech or sign, touch or movement, gesture or sound, art or dance.

    Our experts offer personalised support through our centres, holidays and short breaks, or in people’s own homes. We are here for everyone who needs us, for as long as they need us – providing early intervention for children, helping young people access education, and supporting the transition into adulthood and beyond.

    In addition to practical support, we also offer information to families, and campaign for the rights of people with complex disabilities to take part in life.

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