Administrator in Linlithgow

Eternal Elevators is Scotland's leading and largest independent lift company, providing maintenance, modernisation, and new products.

Our exceptional and motivated team works together to deliver exceptional customer service, outstanding engineering, and first-class workmanship.

With a diverse and resilient workforce that reflects the needs of our customers, we are committed to attracting, retaining, and developing talent within the lift industry.

We are looking to recruit an enthusiastic Administrator to work within our Operations department.

Key Responsibilities

• Manage internal and external systems.
• Take calls and direct to the appropriate department and individuals.
• Liaise effectively with other departments and individuals.
• Create daily and monthly schedules for field team and arranging site visits.
• Liaise with field operatives to ensure they are working efficiently.
• Provide quotations to customers.
• Provide excellent customer service to customers by phone and email.
• Deal with all enquiries in a timely manner.
• Provide an efficient and seamless administration.

Requirements

• Self-motivated and have a pro-active and driven approach to their work.
• Strong communication skills with the ability to develop successful relationships with departments across the business.
• Excellent IT skills, especially in Excel and Word.
• Excellent written skills and telephone manner.
• Strong organisational and time-keeping skills with keen attention to detail.
• Able to prioritise work effectively, work to deadlines and work positively as part of a team.
• Ability to maintain a good relationship with customers.
• Ability to move between teams with a friendly, approachable, and positive demeanour.

Benefits

• Company pension
• Sick pay Scheme
• Bonus Scheme uncapped
• 25 Days holiday + bank holidays
• No weekends
• On-site parking

The working hours will be Monday - Thursday 8.

00am - 5.

00pm and Friday 8.

00am - 3.

30pm.

The position is an excellent opportunity for someone with strong management skills who is able to effectively manage ongoing tasks.

If you meet outlined skills and experience, please apply by sending your CV and covering letter.