Service Care Solutions are working with a Substance Misuse Service to recruit for a experience receptionist/ Administrator to work in the West Yorkshire area.Job Role: Receptionist/ Administrator x2 roles available.Pay Rate: £14.50 per hourHours: 37.5 hours per weekLocation: West YorkshireMain duties of the roleAct as the first point of contact for clients and visitors to the service and coordinate timely responses to enquiries made via telephone, email, text and website.Ensure everyone contacting the service is welcomed, supported and where appropriate signposted to service staff and/or relevant partners.Provide a positive first contact for those contacting the service by telephone, utilising the service referral pathway to identify and action appropriate next steps including options such as booking an assessment appointment, accessing a duty worker or signposting.Where relevant contribute to maintaining and monitoring the service lone working system within recovery centres and where applicable community delivery venues.Where relevant identify, facilitate and organise use of community outreach and satellite sites for service provision.Maintain electronic and manual appointment systems and complete referral information as appropriate. Essential CriteriaExperience working in Receptionist or Administrator rolesBeing comfortable answering the phoneExperience dealing with Clients face to face If you are interested in this role please Apply via this page or send your CV to (url removed)
Service Care Solutions are a UK based recruitment agency offering a range of temporary and permanent job vacancies.
We specialise in offering a wide range of Social Work, Healthcare, Mental Health, Criminal Justice (including drug and alcohol related work), Probation, Social Housing, Legal, Construction and Sales and Customer Service.
We cover the whole of the UK and have positions which range in seniority from entry-level to directorships in both the public and private sectors.
We aim to provide an exceptional level of service to both jobseekers and employers. For us, this means providing a bespoke service which recognises that each role is as individual as each candidate who registers with us. Our expertise relies on years of collective experience successfully matching the right individuals to the right jobs. For you, this means a dedicated contact who is specialised in your area with an in-depth knowledge of the market and a genuine interest in finding candidates the perfect role and employers the perfect employee.