Administrator in Lanark

Location: Lanark
Salary: £22,500 per year
Recruiter: Pertemps IT
Job Hours: Full-time

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Pertemps are currently working for a fast-paced organisation who are leader within their industry based in East Kilbride who are looking to add to their Administration team.

Looking to recruit 2 candidates on fixed term contracts (3 months and 6 months)


 


This client offers a hybrid working pattern along with free parking and a salary of £22.

5k.



Main Duties include:


  • First point of contact for suppliers
  • To answer and log all suppliers’ queries either by telephone or email.
  • Accurately recording customer information and updates and maintaining records of conversations and actions.
  • To allocate and resolve supplier queries within SLA’s.
  • Support suppliers to ensure that they can use the supplier portal confidently.
  • Reduce errors on internal systems regarding supplier uploads.
  • Support Supplier Management Team on day-to-day tasks.

    • Experience required:


  • Excellent Customer Service Skills
  • A professional, polite, and courteous telephone manner
  • Several years’ experience of working with customers/suppliers (contact centre preferably)
  • Experience of working in fast-paced environment
  • Exceptional attention to detail
  • Ability to work on own initiative but also be a team player.
  • Organisational skills - Prioritisation of tasks
  • Problem solving skills
  • Effective communicator
  • Self- Motivated
  • Knowledge of MS Word/Excel and an appreciation of IT systems
  • Contact Centre / Support Centre Experience
  • Answering and logging customer and suppliers’ queries either by telephone or email

    • To find out more please contact Linda Currie or apply on the link


     


    Pertemps acts as both an employment business and an employment agency.


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