Technical Operations Analyst in UKTechnical Operations Analyst in UK |
||||
|
Location: UK Salary: Hidden Recruiter: Davies Date Advertised: 2024-09-01 |
||||
|
|
||||
|
Our vision Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts. Why work for Davies Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Davies benefits and employee policies are ever-evolving. Currently some of our highlights include:
The Role As a Technical Operations Analyst , this role is crucial in ensuring the smooth operation and reliability of IT services and infrastructure. Your responsibilities bridge both proactive measures to prevent service disruptions and provide the required technical support and expertise to the Service Operations Team to aid ticket and problem resolution. The team adopt an automation-first, problem management-focused mindset for ticket management and resolution, focussing on addressing the root cause of issues not just the symptoms to prevent repeat occurrences. This role is essential in providing technical resolutions to tackle underlying issues. In this role, you'll actively contribute to the culture of continual improvement, consistently seeking opportunities to enhance tech, processes and procedures for overall efficiency and effectiveness. Key responsibilities
Key skills and experience required.
If you'd like to know more about how Davies will process your application data, please download our privacy policy:
Read More |
||||