Technical Account Manager in LeedsTechnical Account Manager in Leeds |
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Location: Leeds Salary: Hidden Recruiter: LexisNexis Risk Solutions Date Advertised: 2024-06-19 |
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Technical Account Manager - Leeds, Hybrid, 1-2 days a week in the office. About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As a Technical Account Manager, you will be a vital member of our team working with a diverse range of technologies and disciplines. About the Role : The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers, the team play a critical part in providing our customers with an excellent first impression of doing business with us. The team own the SLAs around incidents; meaning issues must be ticketed, investigated and, where necessary, escalated following those time frames. Responsibilities
Requirements
LexisNexis Risk Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Read More |