Team Manager in Sunderland

Location: Sunderland

Salary: £30,000 per year

Recruiter: Pin Point Recruitment

Date Advertised: 2024-06-06

Team Manager· Sunderland· Permanent staff position· £30,000 per annumOne of Europe's largest communications companies are recruiting for a Back Office Team Manager to join their team within the Digital Mailroom.

You will possess excellent people management skills, utilising them to lead and engage a team of multiskilled operators, supporting the achievement of each individual and the overall team key performance indicatorsWhat You’ll Be Doing· Lead a team of up to 25 operators, ensuring that all business expectations are achieved in a safe environment· Ensure current SOPs are accurate, up to date and in line with the related KPIs· Support continuous improvement by encouraging, generating and implementing ideas that improve performance· Promoting career development and progression within your team through regular 1-2-1 appraisals and live training activityWhat You’ll Bring to the Team· Excellent people management skills, with experience of managing and motivating a team to achieve required targets· Exposure to industry sectors including contact centres, outsourcing or financial services would be beneficial· Demonstrative experience showing accountability and reliability in previous management roles· Excellent communication, written skills, and attention to detail· Good working knowledge of Microsoft productsFor further details, please apply or contact Jack Thubron at Pin Point Recruitment



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