Solutions Consultant in ReadingSolutions Consultant in Reading |
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Location: Reading Salary: Hidden Recruiter: Aurum Solutions Date Advertised: 2024-06-15 |
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About Aurum Solutions Aurum Solutions is a fast-growing software company specialised in data-matching and exception management software. We are committed to delivering world-class software, develop industry-leading solutions and establish productive long-standing partnerships with our clients. We serve a global client base across multiple industries with a focus on Financial Services & Fintech, Insurance & Insurtech, e-Commerce, and iGaming. The Role We are looking for an enthusiastic team member with the desire to learn and develop their career in a fast-moving entrepreneurial environment. As a Solutions Consultant , you will be reporting to the Solutions Manager. You will have a direct impact on the company’s growth and development by delivering compelling software solutions, maximising client satisfaction and usage of the Aurum Platform. This is a great opportunity to come on board and be a part of the exciting growth path of Aurum, as we grow into new and existing markets and make our software more sticky across our user base. The scope of the role will encompass pre and post Sales components. The main goals of this role will be: 1) Pre-Sales : Understanding client needs, mapping out detailed reconciliation processes, and agreeing on the scope of software demonstrations and proof-of-concepts. The focus is on identifying the specific reconciliation types, data sources, and integrations required. Additionally, identify improvements to standardised offerings per industry vertical that encompass the most common use cases, features, reporting, and data sources for each given industry vertical. 2) Post-Sales : Conducting post-sales discovery calls to assess client needs, reviewing their current usage, and identifying ways for clients to make the most of their existing software implementation. The objective is to evaluate whether their existing usage meets all their requirements and to propose new configurations or added modules that can better meet their needs. This role also involves identifying and delivering the required configurations, as well as working with Sales and Delivery teams to implement new modules to fulfil the client's unmet needs depending on the scenario. The ideal candidate will work in close partnership across the company, with the following key responsibilities:
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