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Social Value Manager
Reporting To: UK Construction Social Value Lead
Location: Reading or London Candidate Profile The ideal candidate will be an excellent communicator with experience of delivering Social Value in the construction industry. The role involves working closely with both internal and external stakeholders to deliver ISG Social Value regional commitments. Job Purpose To be the dedicated Social Value Manager for ISG Construction South. The role will be based between site and the ISG regional offices in Reading and London. The position is full time and the successful candidate will also be required to assist with the implementation of Group and Business Unit social value strategies and winning future projects. The role involves working closely with other social value professionals, internal stakeholders, community partners, construction project teams and the supply chain. The candidate must have the confidence to support a number of project teams simultaneously to ensure that social value requirements are met. A methodical approach to workload is necessary, as is the ability to prioritise important over urgent. The role involves working in both a standalone capacity as well as being part of a team. The individual should have experience related to the construction industry and social value where possible. Responsibilities Lead and develop Social Value team Input to tender research via the ISG Local Needs Analysis approach Meet client, stakeholder, legislative, other third party and internal requirements on social value standards Provide advice and support to project teams to ensure they are managing and delivering social value in line with requirements Advise the commercial team on securing supply chain involvement Produce the social value plans and related social value process documents Identify and liaise with relevant partner organisations, such as local schools, charities, employment and skills agencies Monitor and review social value data to ensure accuracy and performance data and relevant evidence Train project based social value champions to deliver project social value responsibilities Input to and support the delivery of the regional social value action plan Support other Social Value staff in the region Key Deliverables Lead the production of exemplary research for winning work Produce Business unit social value action plans Produce Social Value Plan for each project, monitor and report on the plan Liaise with the project site teams and supply chain on site and ensure that ISG, Client and Stakeholder social value objectives are met within required timeframes Develop, cultivate and maintain a culture whereby project teams self-deliver requirements with strategic support from the social value team Increase the knowledge and capability of project-based staff to deliver social value Deliver internal training to project teams and trade contractors where appropriate Liaise with clients and professional teams via meetings and producing project social value and reports Supporting Project Managers to maintain strong relationships with particular clients, local authorities and frameworks and representing the business within those forums where required Engage with the ISG Supply Chain and Procurement teams to drive continuous improvement against ISG objectives and client requirements Develop communication tools, (e.g. guidance and training materials, social media posts, case studies etc.) to inform ISG personnel and stakeholders about projects or initiatives Capture ISG best practice and produce case studies to share information and improve performance Maintain social value KPI measuring and recording techniques Devise and support delivery of community engagement programmes across the business and on individual projects Communicate social value issues and performance to site teams and senior social value managers Report on project social value performance on a monthly basis Support the Sustainability, Public sector Frameworks & Operations Teams with implementation of initiatives and innovative ideas Support the Social Value lead with internal stakeholder engagement and awareness raising Essential skills and qualifications Knowledge of Social Value in Public Procurement Experience of delivery against TOM's (themes outcomes and measures) Excellent communication skills Good interpersonal skills Ability to deal confidently with colleagues, subcontractors, and external consultants Ability to work independently and use initiative Ability to work as part of a team Experience and understanding of social value issues in construction Personal attributes Endorses and lives the ISG values A clear, positive and effective communicator Effective influencer and demonstrable achiever Well organised individual, who is flexible, plans ahead and manages time effectively Attention to detail Proven ability to deliver quality work Enthusiastic Pleasant and confident manner Admits mistakes and learns from them Career progression and benefits Potential for career progression across ISG Exposure to a wide variety of construction projects and techniques spanning all social value requirements #LI-MO1
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