• Service Delivery Manager

Service Delivery Manager in Leeds

Location: Leeds

Salary: Hidden

Recruiter: Fruition IT

Date Advertised: 2024-09-14

Job Title: Service Delivery Manager



Location: Leeds (1-2 days per week on-site)



Length: Initial 3 months



Start Date : ASAP (September)



Rate: Market Inside IR35


Fruition IT are seeking an experienced Service Delivery Manager to join a leading finance company on a contract basis.

You'll be managing relationships with critical third-party suppliers, ensuring compliance with banking regulations and enhancing operational resilience.

This is a pivotal role that involves implementing exit strategies and overseeing supplier performance in both stable and stressed scenarios.



Service Delivery Manager Key Responsibilities:


  • Manage and oversee critical third-party supplier relationships, ensuring compliance with banking regulations.
  • Develop and implement exit plans to maintain operational resilience, especially when managing supplier stress situations.
  • Support the business in evaluating and potentially ending supplier relationships where necessary.
  • No specific tech skills required, but familiarity with payment systems and banking processes is essential.


Service Delivery Manager Requirements:


  • Proven experience as a Service Delivery Manager (or similar) within financial services.
  • Strong understanding of ITIL processes and regulatory requirements in banking.
  • Experience in managing supplier relationships with a focus on operational resilience.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.



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