• Sales Administrator

Sales Administrator in Solihull

Location: Solihull

Salary: Hidden

Recruiter: ASSA ABLOY

Date Advertised: 2024-06-26

Sales Administrator

‘Supporting the digital transformation of the construction industry’

Biosite provides technology-enabled solutions that have been specifically designed to optimise operational efficiency, improve health and safety and ensure compliance for construction projects.

Biosite’s purpose is to support the digital transformation of the construction industry, by being an innovator in developing technology and software solutions that give our customers peace of mind that they are in control of their sites. Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart of all Biosite solutions is the capture of quality data that is converted to valuable real-time insight, enabling our customers to make more informed decision making.

Biosite is currently undergoing the implementation of a new CRM system, Salesforce, which is intended to improve the efficiency of the business’s sales and order management processes, building consistency in the data and knowledge we have on customers and the orders they place with us.

We are hiring an entry-level Sales Administrator to provide additional administration support to the team as we go-live with Salesforce. The role requires someone with aptitude to work with new systems and a strong concentration to ensure attention to detail.

The position will report directly to the Sales Administration Manager and is an office-based role at the Biosite head office in Solihull (West Midlands).

The successful candidate will be joining a friendly and supportive team. Training and career development will be provided to the right individual.

Main responsibilities and tasks

  • Handling customer enquiries and correspondence via email and telephone.
  • Producing and amending quotations for the Sales Team and customers.
  • Receiving and processing customer orders.
  • Providing administrative support to our Sales and Commercial Team.
  • Ensure data integrity and accuracy by maintaining and updating sales and customer records.
  • Complete any ad-hoc administrative tasks.
  • Promoting a positive customer experience.
  • Assist the management team in reporting performance and conducting data analysis to support decision-making.

    • Key working relationships (internal and external)

  • Sales team for quotes, orders and reporting
  • Finance team (particularly Sales Ledger) for data integrity.
  • Customers for quote or order clarification from time-to-time

    • Person Profile: Essential qualifications, experience, knowledge and behaviours

  • Administrative and data entry experience.
  • Experience working with in a customer focused environment would be preferred.
  • Competent IT (Word, Excel and Outlook)
  • Keen attention to detail and accuracy.
  • Motivation and ability to learn tasks quickly and work as part of a team.
  • Good communication and relationship skills.
  • Good organization skills to meet daily and weekly deadlines.
  • Ability to handle change in a fast-paced environment.

    • We are the ASSA ABLOY Group
    Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

    As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

    As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.


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