• Record Support Officer

Record Support Officer in Bridgwater

Location: Bridgwater

Salary: Hidden

Recruiter: Technical Staffing Resources

Date Advertised: 2024-06-27

Technical Staffing Resources (TSR) are the in-house agency and master vendor for KBR who are a leading global engineering, construction, and services company.




KBR support the hydrocarbon and government services markets on six continents.

Serving their customers through diverse business units, KBR offer challenging assignments on some of the world's largest and most complex projects.




We are looking for an Record Support Officer  based in Bridgwater, Somerset on a 6 month contract. 




On Offer:



- Competitive hourly pay rate 



- Hybrid Working - 3 days in the office, 2 days from home



- IR35 Determination - Highly likely to be inside




Role Overview:



HPC must ensure exceptionally high standards of Quality Records across the entire project.

Records Support Officers (RSOs) play a critical role in the project’s ability to maintain these standards, supporting Quality Management Leads (QMLs) in their oversight of Suppliers’ Quality procedures and augmenting their capacity to perform records reviews, driving the Supply Chain to deliver Quality Records that are Right First Time, On Time, 100% of the time.




Primary Responsibilities: 



RSOs are primarily required for the following two activities:


  • LTQR Completeness Reviews – by requisition of a QML: Perform completeness review on early revisions of a Lifetime Quality Record (e.g. EOMR) Perform completeness review on the final revision of a Lifetime Quality Record (e.g. EOMR)

    • The RSO requisition process is managed via a centralised tracker hosted on the MS Teams platform.

    QMLs are expected to input all information regarding the document they require to be reviewed.

    The QRB management team will review requests holistically and assign RSOs to tasks on a prioritised basis.

    RSOs will then perform reviews and record all output information in the tracker.


  •  Quality Records Compliance Audits – by assignment of the QRB: ? Perform compliance audits pertaining to the performance of Supplier Quality Record procedures.

    • The Quality Records Branch will deploy RSOs to complete compliance audits as required.

    QMLs may request contract prioritisation.




    Secondary responsibilities of an RSO



    As an RSO becomes experienced in a particular scope of work, they may support with further tasks on behalf of a QML (see examples listed below).

    QMLs must email the QRB DRAC Manager requesting explicit support for such activities.


  • In-factory review of EOMRs (under project instruction, RSOs may be required to review records compilation at Supplier sites)
  • Reviewing Supplier Partitioning Strategies
  • Reviewing Progressive Delivery of LTQRs (assisting and supporting the QML as required with monitoring records delivery)
  • Delivering Supplier Briefings and supporting Suppliers with LTQR specification application (on an exceptional basis)
  • Delivery of Surveillance Plans (supporting QMLs as required and defined within the Surveillance Plan for a specific contract)
  • Performing sample and correctness/deviation checks over LTQR metadata listed in Teamcenter
  • Performing sample checks on forecast date accuracy and adherence as listed in Teamcenter

    • NB  - To be considered for this position you must have the right to live and work in the UK and be able to obtain BPSS Clearance.






    Read More

    Related Jobs

    Job Title
    Record Support Officer in Bridgwater
    Average Salary: £31,461.88

    Min: £250 Max: £90,000

    Average Salary in UK: £31,461.88