Receptionist in LondonReceptionist in London |
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Location: London Salary: £13.16 per hour Recruiter: Accor Date Advertised: 2024-06-28 |
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Company Description Job Description First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Would you like to join a dynamic Team full of energy in a Vibrant 120 bedrooms Hotel Cinema Theme? Well, this role is for you then….. We are located in uxbridge road in Ealing, 6mn walk from Ealing Broadway station/ Elisabeth Line Overview of duties • Welcomes guests and takes care of them from their arrival through to departure • Contributes to guests' permanent satisfaction by providing high quality services throughout their stay • Helps encourage customer loyalty by building friendly, personalized relationships • Anticipates guests' needs and takes them into consideration • Completes all tasks linked to the guest's arrival and departure in compliance with internal procedures • Handles phone calls, Handles e-mails • Passes information on as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team • Bar shifts and Breakfasts as per business needs Qualifications Work Experience · Previous experience in similar role is preferable. · Friendly, approachable with excellent customer service skills. · Flexibility in working hours essential · Basic IT skills · Full training provided Additional Information Benefits include: - Hotel and food & beverage discounts in Accor properties globally - Discounts with key partners (e.g. Europcar, Emirates, Eurostar) - 3 free weekend breaks per year in the UK - Pension Job Type: Zero hours contract Salary: £13.16 per hour Benefits: • Company pension • Cycle to work scheme • Discounted or free food • Employee discount • On-site parking • Referral programme Schedule: • 7.80 hour shift Read More |