Position Description ADP are hiring Payroll Specialists to join our growing team! Location: Our Cheadle office (Southgate Centre One, 319 Wilmslow Road, Heald Green, Cheadle, SK8 3PW). Hybrid working -- 3 days in office & 2 days from home * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you have a background in processing client payrolls? * Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you! Read on and decide for yourself. JOB PURPOSE: To deliver World Class Service to clients To process and deliver client payrolls and all other related services including "end of year" (EOY) requirements accurately and on time KEY DUTIES/TASKS: Collate, interpret and validate data supplied by clients for processing Process client data in line with departmental processes & procedures Communication with clients in line with departmental processes and procedures Analyse & manage payroll output for accuracy and to meet legislative requirements Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls Perform reconciliations and EOY processes as required by the client schedule Prepare and complete manually calculated payslips Respond to allocated client queries and take appropriate action in accordance with service level performance targets Liaise with other departments to meet client service definition criteria Ensure client Payroll Procedures manual is current Provide information as necessary to statutory bodies Maintain knowledge of current ADP products and services Maintain knowledge of current statutory legislation Work with other team members to meet payroll deadlines Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans Utilise knowledge to contribute to the training programmes for new and less experienced members of staff Carry out other duties as required to fulfil the role Follow ADP policy as stated in the Associate Handbook SKILLS AND KNOWLEDGE REQUIRED: Minimum of 2 years UK payroll experience Payroll legislation knowledge Strong customer service skills Good communicating and influencing skills Results orientated Process and quality orientated Microsoft Office, including Excel, Word and PowerPoint BENEFITS: 23 days holiday (increasing to 25 after 2 years, you can also buy and sell up to 5 days each year) Flexible benefits -- private medical insurance, excellent pension scheme, subsidized gyms, employee discount portal, life assurance cover, annual kids pass membership and many more Study support Employee Assistance Program Competitive salary and annual discretionary bonus Company social events
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