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Summary As the Operations Manager you will be overseeing catering operations for a region of Primary & Secondary school contracts within **LOCATION**. Reporting to the Senior Operations Manager, you will be responsible for leading our teams in delivering the highest quality food and service as well as having the creative flair, originality and ability to make a stir in the school catering industry. Package Firstly, we give our teams the time, freedom and tools they need to ensure pride in what they are doing each day! - Monday to Friday working - no more weekends!
- £55,000 per annum
- The option of a company car or monthly cash allowance
- Private health care and life insurance
- 25 days holiday + bank holidays + a day off for your birthday! (as well as the option to be part of a buy/sell holiday scheme!)
- High street discounts and cashback!
- Working with schools around the Central London area
- Working for a fast-growing company who would like you to grow with them
- A dedicated L&D team to support you in developing your skills including apprenticeships and training courses that are available for everyone.
We expect all staff to share our commitment of safeguarding and promoting the welfare of children/young people and an enhanced DBS disclosure will be sought by the company. Please also note, It may be necessary for this role to be removed before the closing date due to the volume of applications we receive. Main Responsibilities - Ensure that all services are adhered to, delivered and where possible enhanced to meet and exceed the clients, customers and company expectations
- Managing the teams to ensure a consistently fantastic dining experience for students and staff in line with company standards
- Providing outstanding support and guidance to your teams
- Continually review the performance of each contract and their profitability
- Ensure costs are controlled whilst ensuring the highest level of service quality and delivery
- Food is of the highest standard and in line with the current high street trends
- Manage and support the development, progress and performance of all line reporting managers
- Support the sales function in retaining and obtaining new business
- Compliance with all Health & Safety and Hygiene procedures and standards
Ideal Candidate We are looking for somebody who shares our passion for maintaining the highest standards of food and service for our customers along with the following: - Previous experience in managing and developing teams, preferably in the catering industry
- A natural positive leader who can demonstrate great teamwork
- Client relationship management experience
- Excellent stakeholder management, both internally and externally
- Experience dealing with HR matters, ie grievances & performance
- Sound IT knowledge and experience in using different programmes
- Full clean driving licence
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