ITSM Business Analyst in West WellowITSM Business Analyst in West Wellow |
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Location: West Wellow Salary: Hidden Recruiter: Systematix Date Advertised: 2024-06-28 |
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We are Systematix and we are currently looking for a ServiceNow Business Analyst with experience in ITSM systems and processes to aid in our client’s implementation strategies. ABOUT THE PROJECT Our client is looking for a Strategic Business Analyst to work with the Operations team and the Integration Program Manager to support and document the ITSM deployment project. ABOUT THE RESPONSIBILITIES Analyzing and documenting business and technical requirements and working with business teams and IT to deploy the ITSM solution Creating business workflow diagrams, writing Standard Operating Procedures (SOP) including training. Tracking and documenting decisions. Working directly with the business owners of the specific areas who own the processes as well as new stakeholders and IT groups in operating companies. Participation in project Execution, Training and Cutover. ABOUT THE REQUIRED SKILLS ABOUT THE ROLE This is a 3-month remote contract role to be performed in the Western European time zone. Read More |
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