Information Technology Support Manager in UKInformation Technology Support Manager in UK |
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Location: UK Salary: Hidden Recruiter: Allica Bank Date Advertised: 2024-09-14 |
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About Allica bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description At Allica, we’re building an industry-leading digital business bank. Our technology team sits at the very heart of the organisation. We handle everything from new product development and innovation to the management of all the tools and systems the business uses to function efficiently and effectively. Role Description We are looking for a hands-on and forward-thinking IT Support Manager to join our team. The successful candidate will oversee the service desk and lead our IT support management function, focusing on delivering a best-in-class IT experience for all users. This role requires a technical background to lead by example, driving continuous improvement across IT services and ensuring exceptional service delivery, customer satisfaction, and operational excellence. The role requires a proactive approach, the ability to work autonomously, and strong organisational skills. Principal Accountabilities
Personal Attributes & Experience
Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind:
Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like. Read More |