Income Officer in Castle Donington

Location: Castle Donington

Salary: £25.00 per hour

Recruiter: James Andrews Recruitment Solutions

Date Advertised: 2024-06-27

Our client, based in Nottinghamshire is currently recruiting for a Income Officer on a temporary contract for 4 months.

The role does not offer agile working and would be fully patch and office based work.


The position is due to start immediately on a full-time basis.

The hourly rate is negotiable up to £25.

00 via an umbrella company.


The ideal candidate must have experience of income management and hold a full UK Driving License.


Duties will include (but not limited to):


  • Undertaking all aspects of income recovery – including court case work and debt recovery

  • Recommending cases for court action and preparation of legal paperwork for the service of notices, possession proceedings and evictions

  • Monitoring rent accounts and address/progress all cases of debt in accordance with any policies, procedures and principles

  • Providing advice and assistance to all tenants who have rent arrears by visiting them on a regular basis and maximising personal contact

  • Conducting income and expenditure risk assessments and negotiating repayment agreements with tenants

  • Identifying and providing support to vulnerable tenants, liaising with and making appropriate referrals

  • Keeping full and detailed records of all actions taken and all contact with tenants

  • Experience and Skills required:


  • Minimum two years’ experience within the sector

  • Must hold a full UK driver’s license and have access to a car

  • Working hours:


  • 37 hours per week

  • Monday - Friday 8:30am-6pm with flexibility between these hours

  • Please note that you require recent experience to apply for this role.


    James Andrews is acting as an employment agency and business in relation to this role.


    At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible.

    If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.


    Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews!

    Terms and conditions apply, contact us for details.



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