• General Manager

General Manager in Manchester

Location: Manchester

Salary: Hidden

Recruiter: Hotel Gotham

Date Advertised: 2024-06-26

Hotel Gotham is an escape, a multisensory experience, and above all, a place to have fun. Presented as a plush hotel, Gotham offers an exclusive club bar, a fabulous dining venue and 60 opulent bedrooms. To lead Gotham’s team (our dynamic cast!) we are looking for an exceptional General Manager.

As General Manager, you’ll inspire the cast at Gotham to ensure our guests have a unique experience at this spectacular destination. Reporting into the Regional Operations Manager, you’ll be driving forwards a successful operation to continue exceeding our guests’ expectations.

For the General Manager, key competencies and knowledge areas include:

  • A strong background in Food and Beverage: we are on the map of Manchester’s foodie scene, offering exquisite afternoon teas and dining experiences. We also host speakeasy-style event spaces and an exclusive VIP lounge
  • The ability to lead and engage a team, providing guidance and direction towards 5* guest care
  • Excellent commercial awareness with the capability to drive profitability forward
  • People skills: you’ll get the best out of Gotham’s cast with trust, clear communication and the ability to motivate different people
  • The ability to make decisions in a fast-paced environment

    • The General Manager’s responsibilities will be:

  • Leading and developing a vibrant and diverse workforce, getting involved in recruitment, learning and development, employee relations and team engagement initiatives
  • Delivering 5* guest care: ensure managers establish quality control standards for all products and services offered by Hotel Gotham
  • Controlling and monitoring the hotel operations across multiple outlets
  • Meeting and exceeding department and hotel targets, monitoring a variety of hotel systems alongside clustered support functions
  • Controlling costs and productivity
  • Outperforming the market in our specific segment and ensuring that fair share is always exceeded

    • And in return, the General Manager can enjoy these benefits:

  • Bonus scheme: based on our business and your personal performances
  • Special Rates: Enjoy discounted stays at Leonardo Hotels across the UK & Europe.
  • Referral Rewards: Earn bonuses by recommending talented individuals to join us.
  • Celebrations: Join us for Thank You Week and our Employee Awards Celebration for fun-filled festivities.
  • Benefits Package: Access an enhanced Company Pension Scheme, Life Assurance, and Wellbeing Support.

    • Why come join us?

    Hotel Gotham is a Limited Edition hotel, which is part of the Leonardo Hotels portfolio; one of the fastest growing hotel groups in Europe. We look after our colleagues just as well as we look after our guests. In our business, your hard work and pace is valued. We have over 50 hotels across the UK & Ireland with plans for major expansion over the next few years’; there’s never been a more exciting time to join us! It’s our role to keep you at the top of your game by offering genuine management opportunities for development and progression.


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