Feedback Officer in London

Location: London

Salary: £17.54 per hour

Recruiter: Essential Employment

Date Advertised: 2024-06-28

Feedback Officer needed in Haringey, £17.54ph  PAYE – Reference: RQ1274183

Job Title Description:

  • 1.To administrate customer & stakeholder feedback scheme (complaints, compliments, the WOW! awards, suggestions, member enquiries and ombudsman enquiries).
  • 2. To administrate Freedom of information, Data Protection and Information Management schemes and policies to achieve agreed service levels and legislative requirements.
  • 3. To investigate, respond to and resolve customer & stakeholder feedback, requests and/or enquiries.
  • 4. To assist in compiling and analysing performance information to help improve service delivery across the organisation.
  • This is a full time role on a temporary contract basis.

    Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

    All our roles may be subject to pre-employment checks including references so please be prepared.


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