Executive Assistant in LeicesterExecutive Assistant in Leicester |
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Location: Leicester Salary: Hidden Recruiter: Mdahx Date Advertised: 2024-06-21 |
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Key Responsibilities: Address customer questions, concerns, and feedback to ensure satisfaction. Order Fulfillment: Coordinate with the fulfillment team to ensure timely delivery of products. Refund Processing: Communicate with customers regarding the status of their returns and refunds. Issue Resolution: Work towards a resolution that aligns with company policies and customer expectations. Documentation: Update customer profiles and order information in Shopify as needed. Feedback Management: Team Collaboration: Participate in team meetings and training sessions. Innovation and Market Expansion: Develop innovative strategies to expand our customer base and increase market reach. Desirable Qualifications: Familiarity with e-commerce platforms. Excellent communication skills, both written and verbal. Strong problem-solving abilities and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Positive attitude and a genuine desire to help customers. Proficiency in using customer service software and tools. Creative and innovative mindset with the ability to identify and capitalize on new market opportunities. What We Offer: Opportunities for professional growth and development. A supportive and collaborative team environment. Flexible working hours and remote work options. How to Apply: If you are passionate about delivering exceptional customer service and meet the qualifications listed above, we would love to hear from you. Please submit your resume and a short cover letter detailing your relevant experience to admin@mdahx. com with the subject line "Executive Asisstant". This updated job description now includes a focus on innovation and creativity, highlighting the importance of actively seeking new market opportunities. Read More |