• Customer Service Handler

Customer Service Handler in Newcastle upon Tyne

Location: Newcastle upon Tyne

Salary: Hidden

Recruiter: Somerset Bridge Group

Date Advertised: 2024-06-28

Key Responsibilities:
  • Empathic and understanding towards others
  • Excellent communication skills – be confident talking on the phone
  • Attention to detail and accuracy
  • Experience in claims management is desirable but not essential

    • Our Benefits:

  • Hybrid working – 2 days in the office and 3 days working from home
  • 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
  • Pension scheme – 5% employee, 6% employer
  • Flexi-time
  • Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
  • 100’s of exclusive retailer discounts
  • Professional wellbeing, health & fitness app - Wrkit
  • Enhanced parental leave, including time off for IVF appointments
  • Life Assurance - 4 times your salary
  • 25% Car Insurance Discount
  • 20% Travel Insurance Discount
  • Cycle to Work Scheme
  • Employee Referral Scheme
  • Community support day
  • Christmas and Summer parties

    • Working at SBG

    At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.

    We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special. 


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