Customer Service Advisor in WrexhamCustomer Service Advisor in Wrexham |
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Location: Wrexham Salary: Hidden Recruiter: NEC Software Solutions Date Advertised: 2024-06-19 |
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Location: Wrexham, UK Full time 37. 5 hours a week Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants and white goods to individuals experiencing financial hardship. Our core function is to verify and resolve grant applications against set criteria We help customers over the phone, online and by email. The Role We support delivery of Discretionary Welfare Fund (DAF) contract work via online, telephone and postal applications. Act as first point of contact for applicants and system administrator for the NEC system to allow applications to be input and processed.
Additional Information We are proud of the benefits we offer employees of NEC Software Solutions
Other Information Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required. NEC is an equal opportunities employer, welcoming applications from all communities. Read More |