Customer Service Advisor in Cambridgeshire

Location: Cambridgeshire

Salary: £24,400 per year

Recruiter: Osborne Appointments

Date Advertised: 2024-06-27

Role:  Customer Service Advisor


Location:  St Neots, Cambridgeshire


Hours: 9am – 5pm Mon - Fri


Salary: £24,400 plus bonus


Due to continued Growth OA are supporting our client to recruit Customer Service Advisors in St Neots.

This role would suit you if you like working in a busy, fast paced role.

Working in tandem with the external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained.


What’s in it for you?


  • Salary £24,400 plus bonus of £2,000
  • 32 days holiday including bank holidays
  • Pension: 4% Company Contribution
  • Healthcare Cover
  • Bonus paid quarterly
  • What will you be doing?


  • You will be responsible for processing of orders
  • Answering a large volume of inbound calls
  • Dealing with customer queries and handling complaints by phone, live chat and email.
  • What we would like from you:


  • Previous experience of dealing with large volumes of customer queries via the telephone and email
  • Sound working knowledge of Office Applications, especially Microsoft Excel
  • Excellent written and verbal communication skills
  • Good attention to detail
  • The ability to work under pressure and to deadlines
  • BEDFORDPERM


    Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business.



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