• Customer Service Administrator

Customer Service Administrator in London

Location: London

Salary: £38,000 per year

Recruiter: Cer Financial

Date Advertised: 2024-06-27

Job Description

Customer Service Administrator
City of London / Hybrid
Fixed-Term Contract
£38,000

cer Financial are working alongside a bank who are based in the City of London. They are seeking a Customer Service Administrator to work with them on a fixed-term basis.

The Responsibilities of a Customer Service Administrator Will Include:

  • Responsible for day to day administration of the deposit base of the Bank
  • On boarding new customers by setting up the customer and account records ensuring initial and ongoing Due
  • Diligence is carried out
  • Taking of new deposits both fixed and notice accounts, rollovers and repayments
  • Bereavement services
  • Keeping customers records up to date at all times
    Provide an excellent level of customer service across all of our channels; Phone, Email, Secure Message & Letter writing
  • The ability to multitask, working on one work stream whilst also servicing customers via one of the Bank’s contact channels
  • Demonstrate sound understanding of the Bank’s products and services; articulating these to your customer in an engaging and confident manner.
  • Inputting of daily transactions into the banking system
  • Preparing and inputting daily transfers and payments

    • The Successful Customer Service Administrator Will Have:

  • MS Office proficiency: Word, Excel, Outlook
  • Ideally experience of Banking Systems (Including Online Banking)

    • Read More

    Related Jobs

    Job Title
    Customer Service Executive in London
    Customer Experience Executive in London
    Dutch Speaking Customer Service Coordinator in London
    Customer Service Coordinator in London
    Customer Service Co-Ordinator in London
    Job Title
    Retail Customer Service (CSM) 10hrs Weekend Only in London
    Senior Customer Care Co-ordinator in London
    IT Services Co-ordinator in London
    Property Services Coordinator in London
    Risk Coordinator in London
    Average Salary: £23,421.22

    Min: £10,660 Max: £29,039

    Average Salary in UK: £23,421.22